Frequently Asked Questions
We are always eager to hear of unscrupulous traders/advertisers. If you have any information you feel would be important, please contact us on 074 9126410. Please be assured that your confidentiality will be guaranteed by law under the Data Protection Act 2018.
All adverts online have a 'Report Ad' link which allows you to highlight adverts which may be abusive or illegal. The link can be found on the right hand side, above the advert copy. The information you provide will help our customer services team decide the legality of the advert.
As and when we can establish the illegality of an advert appearing either online or within our publications, we will remove the advert and put steps in place to ensure that it doesn't appear again.
If you have reason to believe that items purchased through The Dealer "Free-Ads" Paper publication or thedealer.ie website were stolen, please contact your local Garda Station. You will find contact details for your area online and the Gardai will be able to advise you on the correct course of action.
If you have reason to believe that items stolen from you have appeared in The Dealer "Free-Ads" Paper publication or thedealer.ie website, please contact your local Garda Station and the Gardai will be able to advise you on the correct course of action. Please also phone The Dealer "Free-Ads” Paper Ltd. on 074 9126410 or email firstname.lastname@example.org. Please be assured that your confidentiality will be guaranteed by law under the Data Protection Act 2018.
For personal ease and safety, always ensure that there is a friend with you before you allow someone into your home. Meet during daytime hours and keep the meeting formal.
It is advisable to negotiate the price before meeting and agree on the method of payment preferably cash or bank draft. Beware of offers to pay by cheque. If you are not willing to negotiate on price let the buyer know before you meet. Choose a safe location to meet and bring a friend with you.
For items that are worth only a few pounds, it is easier and more convenient to pay in cash. To be safe, when you go to visit the person selling the item you are interested in, don’t take more money than you are planning on spending. Beware of offers to pay by cheque. Cash or bank drafts are safer.
Unfortunately, we are unable to interfere in the private transactions between a buyer and a seller. The most straightforward way is directly in person and payment be made in cash or bank draft. If you send goods before receiving payment, you are at risk of not getting paid.
Unfortunately, we are unable to interfere in the private transactions between a buyer and a seller. However, if you can provide us with a letter of complaint, we will keep this on file under the advertiser's records. You may wish to contact your local Citizens Information bureau who will be able to advise you on the best course of action to take. The number for your local office can be found online.
Don't do it. We recommend that buyers NEVER send cash or cheques through the post, or place money directly into a seller's bank account, in advance of receiving goods.
Once you have bought an item from a private seller, you have no legal comeback if it turns out to be faulty. Therefore, check the goods thoroughly before handing over the money. If the seller still has the receipts, or a warranty, so much the better. It is advisable to switch on electrical items to make sure they are working. Check the sizing and condition for clothing items, for example and try on if possible.
Most private advertisers sell their goods from home. For personal ease and safety, always ensure you take someone with you. If you're answering a home service ad, ask the advertiser to produce identity and proof of qualification before inviting them into your home
If travel is involved in the transaction, always remember to write down the contact details of the people you are visiting, or the people who are visiting you. If, for whatever reason, you are unable to make the appointment, notify them in advance
A vendor is a person or business, who is allowed the facility to advertise and sell goods and services directly through thedealer.ie allowing payment to be made directly to the advertisers relevant bank account.